PayCard
Ambassador Program
Ensure your employees get the most out of PayCardGet the most out of your paycards with our ambassador program
What is a Paycard Ambassador?
Paycard ambassadors support your cardholders by answering questions, helping them download our PickTrace Paycard app and with it, navigate the remittance process. We personally train each ambassador with the required product knowledge. Witness the ripple effect of one ambassador creating a whole team of empowered paycard users.
How do Paycard Ambassadors support your team?
Enhance your team’s trust with well-informed answers to their questions
Provide information on PickTrace support resources, including our support line
Ensure maximum value is delivered by assisting pickers in downloading the PickTrace Paycard app
Educate your pickers on remitting money through the PickTrace Paycard app
Communicate feedback and growth opportunities to PickTrace
Advocate for cardholders by escalating issues to PickTrace for swift resolution
Who should be a PayCard Ambassador?
An ideal ambassador has the trust of your field team. They are bilingual, and have a decent understanding of technology. The strongest Ambassadors are those that care the most about their team.
How do we support PayCard Ambassadors?
- Paycard Ambassadors receive hands-on training, as well as bi-weekly time slots available for them to join a call and ask questions.
- In show of gratitude, ambassadors receive a box of PickTrace swag including a Yeti, hats, sweaters, and more!
What does the ambassador training program look like?
